78 BD FAQ — Your Questions Answered Here

KYC (Know Your Customer) verification at 78 bd is typically required before large withdrawals or to secure your account. Required documents:

• National ID Card (NID): Clear photos of front and back
• Selfie: A selfie holding your NID
• Payment proof (if required): bKash or bank screenshot

How to submit documents: Log in → Profile Settings → "Identity Verification" → upload your file.

Verification time: Verification is usually completed within 24 to 48 hours. If there's an issue, the support team will reach out via mobile or chat. Blurry images may need to be re-uploaded.

Forgetting your password happens to everyone. Resetting it on 78 bd is straightforward — just 3 steps:

• Step 1: Click the "Forgot Password?" link on the login page.
• Step 2: Enter your registered mobile number. You'll receive an OTP within 30 seconds.
• Step 3: Set a new password using the OTP.

Your new password must be at least 8 characters long — mixing letters and numbers is recommended. The OTP is valid for 5 minutes; if it expires, you'll need to request a new one.

If your mobile number has changed or you're not receiving the OTP, email support@78bd.click or reach out via live chat — the team will resolve it within 24 hours.

There are several reasons why an account may be locked or suspended:

• Five consecutive incorrect password attempts will trigger an automatic 30-minute system lock
• Temporary suspension triggered by suspicious login activity (unrecognized device or location) as a security measure
• Incomplete KYC verification may put your withdrawals on hold
• Permanent suspension due to rule violations (multiple accounts, bonus abuse)

How to resolve it:

• Wait 30 minutes and try again (for auto-lock cases)
• Reach us via Live Chat or email us at support@78bd.click with your mobile number
• The support team reviews the issue and typically resolves it within 2 hours.

If your account was closed due to a policy violation, you have the right to appeal — contact support with the full details.

Your complete betting and financial transaction history is available directly on the 78 bd dashboard. Here's how to find it:

• Bet History: Log in → Dashboard → go to the "My Bets" or "Bet History" tab. There you'll find the date, sport, stake, odds, and result for each bet.
• Transaction Records: Dashboard → "Wallet" → "Transaction History" — all your deposits, withdrawals, and bonus transactions are listed here.

Use the filter options to search by specific date, game, or payment method. Record Retention Limit: Records from the last 3 months are available to view directly; for older records, contact support and they'll be sent to you as a PDF.

78 bd has a massive collection of slot games — over 1,000 titles across a variety of types. Main categories:

• Classic Slots (3-Reel): Just like classic fruit machines — simple, fast, and perfect for beginners.
• Video Slots (5-reel): Featuring animations, bonus rounds, and free spins — the most played games on the platform.
• Megaways Slots: Every spin unlocks thousands of ways to win — the excitement never stops.
• Progressive Jackpot Slots: The jackpot grows with every bet placed — hit it once and you could win lakhs of BDT!
• Crash Game: The multiplier keeps climbing — cash out at the right moment to win.

Among Bangladeshi players Aviator, Sweet Bonanza & Gates of Olympus Most popular.

That's a perfectly reasonable question to ask. 78 bd is a Internationally Licensed Online Gaming Operator. You can find the license seal at the bottom of our site.

Proof of trustworthiness:

• SSL Encryption: Look for the padlock icon and "https" in your browser — all connections are secured with 256-bit encryption.
• Certified RNG: Slot and card game outcomes are controlled by a third-party verified Random Number Generator — no manipulation of any kind.
• Transparent Withdrawals: Millions of Bangladeshi users withdraw regularly — the track record speaks for itself.
• Responsible Gaming Policy: Tools like self-exclusion and deposit limits are a mandatory requirement of the license.

If you're still unsure, try a small deposit and test a withdrawal first. Get a feel for it yourself before placing larger bets.